I would like to express my deep gratitude to Intercity! Special thanks to Anastasia's manager, she recommended a good hotel in Egypt, Sharm el Sheikh. I took into account all the wishes and preferences. She was tactful, polite and patient with some of my whims.. She was interested in our impressions during the vacation and after it. Our family enjoyed the rest very much) Thank you, I will contact you again
Many thanks to Anastasia's manager for a well-chosen tour to Egypt. All our wishes were taken into account, so we had a great rest. Anastasia accompanied us not only to the moment of departure, but also after, asking about our impressions, as well as helping with the solution of organizational issues that arose during the rest. Anastasia, thank you again for helping despite the non-working hours)
We would like to express our gratitude to the INTERCITY travel agency for choosing a great tour for two in the UAE! We were helped by a very pleasant and polite manager Olga Tavlui, for which I thank her very much) I liked everything: how well the tour for two was chosen for our needs and budget, the hotel in Dubai in the Dubai Marina area, the most beautiful Movenpick hotel in Ras Al Khaimah. We also thank Olga for all the clarifications on our issues and the advice that she gave and which were useful on vacation.
We will recommend the INTERCITY travel agency to relatives, friends, and acquaintances.
A very good travel agency, I was completely satisfied with the services provided) special thanks to Anastasia's operator - on the very first call, she explained everything in great detail about the chosen country, selected budget options, sent everything to the messenger and was in touch all the time for any questions. In Egypt, the company's representatives were also as punctual, polite as possible and were also in touch at any time, so all issues were resolved quickly and without problems))
Thank you very much for a comfortable carefree vacation 💜
I would like to express my sincere gratitude to the Intercite travel agency and especially to Anastasia's manager, who helped me organize an unforgettable vacation in Turkey! From the very first communication, I felt professionalism and attention to detail. Anastasia listened carefully to my wishes and offered several options that perfectly matched my expectations.
Her knowledge of local attractions and hotels is simply impressive! Thanks to her recommendations, I was able to enjoy not only the stunning beaches, but also the unique culture of this beautiful country. All the stages of the trip were thought out to the smallest detail, which allowed me to completely relax and enjoy my vacation.
I would like to note that Anastasia's support did not end at the booking stage. She was in touch throughout our vacation, ready to answer any questions and help in solving any situations. It really creates a feeling of care and comfort!
I recommend Intercite and Anastasia to anyone who dreams of a carefree and bright vacation. You will definitely not regret it!
Remember: Travel is the only thing you buy, and you get richer.
Once again, we had a rest with Intercity, which, as always, is beyond praise. Anastasia, the manager, helped me choose the one that suited my family from a huge number of hotels in the UAE. I liked everything very much. It's nice that the manager is interested in the quality of the services provided, even how the flight and check-in went. Thank you for a good rest. We will contact you again.
Hello, I want to leave a positive review about this travel company. I found it on the Internet based on reviews and was not mistaken, all my whims and vacation preferences were picked up by a wonderful travel agent Valeria, the documents were prepared and sent to the nearest office in Minsk, Valeria also warned us when the departures changed)), very nice. I recommend. We were satisfied, we will contact you again!
I would like to express my gratitude to Anastasia for choosing a tour online! In correspondence, Anasatsia was so logical, took into account all wishes! She accompanied us during the whole holiday!
Turkey was wonderful thanks to you, intercity!
The hotel is just perfect, a paradise for children!
We had a family vacation in Sharma in April 2024 from the INTERCITY company with the manager Anastasia. I want to express my gratitude for a wonderful vacation.
With Anastasia, we selected the tour remotely, all wishes were taken into account, any issue was resolved in a matter of minutes, the organization of recreation at the highest level. Only the best impressions remained from the work of the company and the manager.
A good travel agency, special thanks to Anastasia's manager, who picked up a wonderful tour to Egypt, took into account all the wishes, was interested in impressions during the vacation and after it. I was satisfied with the rest)
Thanks to Anastasia's manager for choosing the tour and completing the documents. We had a family vacation in the UAE in Sharjah in May 2024. There were some minor questions about the documents, but everything was professionally and tactfully done and explained by Anastasia that we were meeting deadlines and should not worry about this.
A great impression from the operator of travel services, scale and a serious approach to business. We organized a vacation in Dubai in January 2024 at a hotel of our choice, flight, transfer - everything is fine. Tatiana's manager's interest in the results of her work after checking into the hotel and our impressions upon returning home is especially pleasant. We also plan to apply for pleasant emotions from traveling.
We flew with a young man to Azerbaijan in June 2024. I want to thank Alexey and Anastasia for choosing the tour. Our wishes have been fully taken into account. The hotel was well chosen (cleanliness was an important criterion), there were no issues with transfer and flight. We will definitely contact you to get new impressions ☺️
I express my deep gratitude to the manager Tatiana! She picked up a great tour to Egypt (Sharm) in December 2023. She booked us seats on the plane - the best ones). The beach at the Marina hotel is simply magnificent: sand, fish in large numbers! A beautiful night promenade is nearby. Tatiana suggested the best restaurants and profitable mobile providers. And she suggested a lot of little things during our vacation. It was nice to feel the care of my tourists from the travel agency. Next time, rest only with Intercity!
Many thanks to Tatiana Lakhmakova. A fully client-oriented specialist. In addition to the selection of the tour, she provided assistance and support during the tour itself. I definitely recommend this agency!
We had a rest with a girl in Charm on February 24 and were satisfied with everything! Many thanks to the manager Tatiana for her work, and more specifically for the best hotel and the wonderful room she booked, food, coral beach, heated pool and a huge number of bars with pleasant cocktails, very rich cuisine with smiling staff! Nubian vialj Hotel, if anyone is interested)
We express our gratitude for the work of the Intercity company. We have been using the company's services for many years, everything is always at a high level, all obligations are fulfilled, controversial issues are resolved. This time, we got into a 17-hour flight delay situation when departing from Sharm el-Sheikh. We would like to highlight the work of Alla, who, even while on vacation, accompanied us in a difficult situation. We were moved back to the hotel, and we got a whole extra day of rest for free, slept well, had a wonderful time. Alla responded promptly, helped us technically and supported us morally. Thank you for your work!
Vacationing with my daughter in Qatar, I liked the country, the hotel, the sea. A lot of good impressions. Thanks to Anastasia's manager for his courtesy and participation.
Thanks to Anastasia for choosing a tour to Egypt and a professional approach to work. An agent for whom customer feedback is important. Anastasia openly talked about the pros and cons of our chosen hotel and answered all our questions.
I would like to express my deep gratitude to Tatiana Lakhmakova's manager for her help in making her dream come true-a trip to Qatar. She helped us choose a tour according to all our requests, was in touch during our trip and asked how our vacation was, if everything was okay. Also, as soon as the departure time was postponed, she immediately notified us about it (a few days in advance), while the other guys from our plane who bought the tour from other travel agencies were notified only less than a day in advance and then the receiving party. If you want to fly to Qatar, then do it only through Intercity because this is their destination. Only positive emotions and for the next vacation to Qatar, only to you.
Many thanks to Anastasia Kuzmenko for organizing and accompanying our tour to Turkey. Only positive impressions remained from the trip, as well as from the work of the travel agent!
Выражаю огромную благодарность менеджеру Татьяне по подбору отдыха на побережье Алания Турция отель Микадор. Татьяна очень приятная, внимательная, располагающая, приняла все наши просьбы и пожелания. У нас остались самые приятные впечатления от отдыха! Огромное спасибо!
Hello.I want to leave my warm thanks to this company.My husband and I looked at where to fly for a long time, for how long, and reviewed a lot of companies.But we are just happy that our first flight took place with InterCity.We're just thrilled.Special thanks to the tour operator Tatiana , just a low bow to her.I still don't know how she always answered my stupid questions at any time of the day.There was always a connection with us, before the trip .during and even after.We wholeheartedly recommend this particular company.And I can say 100%. .that you will not be deceived , and everyone will tell you everything and prompt you .
Огромное спасибо Татьяне Лахмаковой за подбор тура! У нас был запрос со звездочкой- нужен был тур для семьи с 2я маленькими, но активными детьми, отель со своей зеленой территорией, прямой и близкий подход к морю. Татьяна подобрала просто идеальный отель (Coral Beach in Sharjah). Он просто создан для семейного отдыха! 2 недели там пролетели незаметно. И мы и дети остались очень довольны. Ещё раз спасибо Татьяне за велеколепную работу!
Many thanks to the manager Alla, she is great. The second time we turn to her with a not very easy vacation, because there are always a lot of us and we fly on different days and from different countries, but our wishes are always fulfilled. The rest was a success at the Grand Oasis Resort super hotel. Thanks again, we will fly only through you, Alla.
See original · Русский
Show business's response
Alexander Bigsan
Level 11 Local Expert
June 10
Good impressions from the operator of travel services.
And many thanks! office girls on the ave. There are 7 winners, especially Olga for her patience, attention and desire to help in choosing a hotel.
The hotel is magnificent, the rest exceeded all expectations!
It was a pleasure to work with Agent Tatiana. I announced my wishes in advance and Tatiana offered me options suitable for all my parameters! Thank you for the rest, it was wonderful! I'm already planning my next vacation with Inter City!
We found a ticket not only at the right time, in the right country and city, but even in the hotel that I requested. Respect to the staff. We made a discount. The payment was accepted at a convenient time for me and in a convenient form. We were in touch around the clock. The atmosphere in the hotel was described correctly down to the smallest detail. I recommend
I thank Tatiana Lakhmakova for the excellent organization. I am immensely grateful that I acted calmly in a tactical situation, I could not fly out at the right time, but Tatiana solved the issue 💯🤝
Thank you for your responsiveness 😌
We would like to express our gratitude to Intercity and say a special thank you to Alla for a wonderful holiday in Hurghada. Everything was just wonderful. Now for a vacation at the sea only to you!!!
We had a family vacation in Egypt at the Nubian Island Hotel. We would like to say a huge thank you to the manager Tatiana Lakhmakova for organizing our great holiday. We recommend it!!!
I thank manager Tatiana Lakhmakova for organizing our recent tour to Egypt! I especially want to note Tatiana's responsiveness, competence, efficiency and responsibility when working with tourists. We contact this travel agency more than once. Were satisfied) Thanks
Спасибо большое менеджеру Алле за прекрасный подбор отеля в Египте по нашим требованиям, получили все, что хотели от отдыха! Остались довольны обслуживанием в агенстве, все документы были быстро оформлены, внимательное отношение и профессионализм менеджера - на высоте! В качестве пожеланий для агенства: наличие предварительной записи, чтобы в очереди не ждать, когда предыдущие клиенты закончат свой выбор
Travel agencies are not only great places, but also people who make these places even more magical and pour a piece of soul into them. I would like to thank the tour operator Tatiana for her diligence and professionalism in organizing our vacation. Thank you very much!
I recommend 🤗
Хочу выразить благодарность Ольге Деревяго за прекрасную работу по подбору тура! Всегда на связи, приветлива, позитивна, все вопросы решает оперативно, учла все наши пожелания! Спасибо за профессионализм и внимание к клиентам компании!
Отдыхали в Хургаде с 15 по 25 июля в отеле Мовенпик 5*. Спокойный семейный отдых, большая зеленая территория, собственный большой песчаный пляж, прекрасная разнообразная кухня, сервис на высоте. Спасибо большое Интерсити за отличный отдых. Особенная благодарность Евгении за чуткое отношение ко всем нашим требованиям при выборе отеля. Спасибо Вам за то, что любите своих клиентов.
Хочу поделиться впечатлением об отдыхе в ОАЭ в одном из эмиратов Рас- Эль Хаймэ в отеле Hampton by Hilton Marjan Island 4* в апреле 2022
1.При обращения в Интерсити за два до совсем не планируемого отдыха, Виктория и ее коллеги сделала все, чтобы наш отпуск не сгорел. Билетов на самолет в этот период уже не было и мы могли рассчитывать только на заболевших ковид и отказняков ,но для этого им необходимо мониторить ситуацию постоянно. И они нас благополучно отправили в место и отель ,о которых мы с дочерью не пожалели. Отель расположен на коссе ,с двух сторон море. Замечательный широкий пляж, оборудованный ,вход в море пологий без резких переходов. Есть бассейн с отличным видом на море. Питание достойное и разнообразное .Рядом с отелем прогулочная зона и велодорожкой .Прогулка по набережной может принести приятные сюрпризы и Вы встретите гуляющих лис по парапету набережной. Утренний восход и вечерний закат -восхитительны. Место для семейного отдыха, не тусовочное ,без кафэшек и громкой музыки.Больше релакс. Но все есть в часе езды. Дубай. Мы разнообразили свой отдых однодневной экскурсией в Дубай на кабриолете ,за целый день мы посмотрели все основные достопримечательности и день провели в дельфинарии, где поплавали с дельфинами в обнимку и посетили аквапарк. Отдых в 7 дней состоялся. Больше было бы утомительно. Были мы в апреле ,погода была комфортной. Спасибо Виктории и ребятам за спонтанный ,но очень запоминающийся отдых.
Благодарим Викторию за организацию тура в Дубай, отель Aloft Palm Jumeirah.
Все прошло отлично: на протяжении всего отдыха были сопровождение и помощь по любым вопросам
Отдыхали не один раз с ними. Всё всегда на высоте. Менеджеры всегда вежливые, объясняеют, показывают и рекомендуют лучшие отели согласно наших запросов и возможностей) Будем обращаться ещё ни один раз!
После отдыха в Тунисе в июне 2021 года впечатления от Интерсити самые приятные, всё было сделано для нашего наилучшего отдыха в это не простое время. Отдельное спасибо гиду от Интерсити Сахби: невероятно обаятельный, образованный, человек с тонким чувством юмора и внимательным отношением к отдыхающим. Глубоко порядочный,и заботящийся человек, на которого можно положиться в чужой стране.
Нулевая организация тура.
Летали с данной компанией на Шри Ланку в январе 2022 года столкнулись с нулевой организацией тура, и абсолютной незаинтересованности помочь нам с решением возникающих вопросов, как стороной Шри Ланки, так и миснким офисом, где заказывали тур. Если кратко:
1.Компания "подарила" билеты на выставку Экспо-2022 в Дубае, по прилету оказалось, что 2 наших билета шли с одним кодом+были реализованы двумя месяцами ранее вообще другими людьми. На выяснение этой информации там ушло около 2х часов, при связи с нашим агентом услышали только равнодушие "ну не идите",это не наша ошибка
2.По прилету ночью в Коломбо нас никто не встретил, а все 4!!! дежурных номера не отвечали. В итоге спустя 1.5 часа бега по аэропорту через другого оператора мы сели в какой-то автобус, который согласился нас довести. При созвоне с оператором Интер Сити, ы услышали: "Ну куда-то же вы сели, значит ок"
3.Все время, когда сталкивались с какими-то вопросами, держные номера отвечали долго и словно читали "между строк", иногда меняя информацию
4.После сдачи пцр нам выслали 2 результата теста и 1 был не с нашей фамилией, (т.е. без нашей проверки это могло обнаружиться только в аэропорту!)
5.В день отъезда с трансфером снова возникли проблемы, он просто не знал банально кого он должен везти, ни фио, ни номера комнаты. Отъезд был запланирован в 5.15 утра, в итоге только 5.50 водитель сказал, что ждет все-таки нас и довезет до общего автобуса. Ещё бы немного и этот автобус бы уехал без нас, в аэропорту были впритык. Дежурные номера при этом тоже не отвечали.
Сначала мы хотели решить вопрос по приезду мирным путем, т.к. тур был очень дорогим+это был наш медовый месяц. Нас выслушали, взяли информацию и документацию и за 1.5 месяца не получили с той стороны никаких ответов. При повторном визите в турфирму уже для написания заявления в книге жалоб, нам стали говорить, что Шри Ланка так работает,что турфирма не отвечала за трансферт и вообще мы пришли во время акции 10%! Т.е. видимо они думают, что раз мы попали в период акции, то можно вовсе не выполнять свои услуги добросовестно и просто плевать на клиента.
В общем, делайте выводы сами, но рисковать и ехать снова с этой фирмой, и чувствовать, что на тебя плюют, получив деньги, мы не рискнем.
Т
Татьяна С.
Level 3 Local Expert
September 25
Everything is fine: both the office and the service