Excellent fitness. The best in Almaty. The staff is friendly and helpful. The gym is large, there are always free exercise equipment / equipment. Towels, bathrobes, cleanliness. Nice swimming pool with hammam and sauna. There are only issues with parking during rush hour)
They are constantly blocked from group programs, in case of delay or cancellation of training! The client may not be able to get to the training due to various circumstances! Ban for 3 days((( not customer-oriented at all. It didn't happen before, I go for the second year! Someone can unlock a subscription, but for someone the "rules are the same". Instructors of group programs often change, without explanation! Staff turnover. It's worth getting used to one coach, after a couple of months he's gone! Management should sometimes conduct surveys among their clients so that the work is better and take into account the opinions of their regular customers!