The invitro was a discovery for me! We were pleasantly surprised by the promotions that they constantly hold!! And they find a vein very quickly, for me this is a significant plus, walking distance, nice staff, delicious coffee. I recommend. the results of the tests arrive on time. It is convenient that the test results come immediately by e-mail and you do not need to walk around the clinics in search of tests. Queues are like when, sometimes you need to wait, the room is small, I would like more, but because of the walking distance, and thank you for that!
I decided to donate zinc, copper and ceruloplasmin. On the Invitro website, prices are much lower than in other laboratories, and the deadline for obtaining a result is a week faster. I decided to rent here. For the entire complex, the price, excluding taking and consumables, was 48.14 rubles. In fact, the registrar announced the amount of more than 80 rubles, explaining that this is the price, taking into account the collection and test tubes, and free copper will also be calculated. Seriously? In other laboratories, blood collection costs 3-5 rubles, test tubes up to 1 rub. Free copper can be calculated by yourself, it's easy. In principle, I did not rent for such a price. It is a pity for the time spent and it is very unpleasant that there is absolutely no relevant information on the site.
I've been serving here, probably, since the opening. The competence of nurses is getting lower and lower -they can't get into the veins or they're just lazy. Under the same conditions, others get in the first time and without a glass of water. I'm going to work pierced in both hands-one in the wrist, the other in the hand, it's not pleasant when a needle is twisted under the skin in different directions and you also pay for this pain. No one apologizes at the same time. The medical education they boast of does not guarantee perfect injections. The establishment has deteriorated, I think.
Very professional, fast and convenient, and inexpensive. Thank you for being there. I passed the tests and after lunch I already received the result by mail, super!
Huge disappointment Minsk, Log. tract, 25. Sitting in a queue for 1.5 hours waiting to take tests is not a very suitable option in a private laboratory. They accept only a preferential queue, and 1 person from the general queue in 15 minutes. Why can't the client sit for 10 minutes on insurance, but they call him right away. Only after sitting in line for more than an hour and making a remark to the specialists, then they began to serve the general queue. After my remark, other clients began to resent that mere mortals were not needed by anyone. The lab technician who takes the blood, fortunately, works fine. In general, it's complete chaos, two girls at the reception, but they are constantly distracted by other employees, someone is called without a queue, because they make claims.
An agreement has been concluded with the company to provide analyses. Admin Elena Shevchenko could not find confirmation of this in their database , could not find a list of analyzes , full name of employees , demanded confirmation from me that I was an employee of this company , demanded a list of analyzes !
Fortunately , her colleagues did everything ,
Tatiana Kalugina took blood from a Vein , inserted a needle very painfully and pressed on the corner throughout the blood collection procedure , which caused wild pain .
I'm upset.
I want to say a huge thank you to the beautiful girls from the Invitro on the Logoi tract. I can't tell anyone how afraid I was to donate blood from a vein after a bad experience elsewhere. Everything passed here in exactly 2 seconds. Thank you! And coffee is a separate love and gratitude!
A wonderful laboratory and attentive staff.yes, the prices for some services are sensitive, but when it is necessary and there is simply no such direction in the state, it is wonderful that there are such laboratories and centers.
Some types of tests are taken only by appointment, and there is no information about this on the website. You come and find out in fact. They say you need to check with the help desk about the recording. And if the record is free, they will accept it. This is inconvenient, because there are no queues anyway. If you don't like to make calls or don't want to be tied to time, then go to another lab
I have been working in the INVITRO laboratory for several years now. The staff is friendly, polite and attentive, they will always help and prompt. The results most often come earlier than the stated time, which is a plus. I recommend this place to everyone.
Thank you for the wonderful attitude towards children and constant professionalism! My daughter was afraid to donate blood, but she runs to you as if for a holiday! We are yours forever)
05/18/2024 from 8:00 to 8:35 the registration administrators worked terribly!!!!! Hristina liplyanin delayed the queue while waiting for the client to resolve the issue with the bank on payment. And Irina Braginets could not write out an invoice for me 4 times-an order in the direction of insurance!!!!!! I won't come here anymore!!!
Fix the door, everyone pulls twice. The laboratory assistants are very accurate and prompt. But the design is hard to hear the administrators from behind the fence, it's worth refining.
In general, prompt and fast results
The staff is pleasant and courteous. I donated blood, everything was clear, fast and accurate. And most importantly, it doesn't hurt)
The results are always on time. Convenient location.
Thanks!
I came on April 5, took a coupon, but the board with the announcement of coupons did not work. I sat for 10 minutes, the girl at the reception saw it and said nothing. I was alone in the queue. When I was tired of just sitting there, I went up to the girl myself to ask her what to do next. Not only does she mumble without bending her head and I don't hear what she wants from me, it's still passive-aggressive, as if I should already know how everything works for them when I come for the first time. So also, you can see that the scoreboard is broken, what's the problem with saying that I would come up, and not sit and watch me sit and try to figure out what to do
She didn't just talk to me like that, she talked to everyone as if everything annoyed her.
I came the next day, the girl in the 2nd window is pleasant and the doctor is good
A clean and nice office. The administrator, Christina, is a nice girl who helped sort out a bunch of doctor's appointments. Nurse Tatiana is a great professional: everything is fast, clear, and painless.
I have been using Invitro's services for many years. Polite staff. Quickly and efficiently. A nice bonus is morning coffee. The points accumulated are deducted. I recommend.
I took a blood test. We got it the first time.The nurses are polite, (they clarified how I tolerate blood donation, after I passed, they asked if I was sick). Special thanks for the hot chocolate.
I spent 2 hours in line. Everyone is allowed to go ahead: who needs to buy a test tube, who goes to the doctor, who is with a child. As a result, everyone has already left, and you are still waiting to take your tests. Nothing from a private laboratory, it will be faster in the city polyclinic. And for the second time, invitro loses my tests. I take it in many laboratories / countries and only invitro manages to lose test tubes. I really hope that when you find them, the genetic material there matches mine. When contacting support, I will be asked to wait until the last moment and only then they will start looking for something. Accordingly, if your tests are prepared for 3 weeks, then only after 3 weeks they will go in search of your test tube, before that they will not even make attempts.
14.01.24 I went to take an analysis at the bank, the work schedule is indicated until 14.00, I arrived around 13.46 so as not to stand in queues, they said that they were receiving tests until 13.30, where and from where I had to find out remains a mystery. The tests were not accepted. And it's okay when you go for routine checkups, but when people may have real health problems and tests are not taken like this during working hours - this is of course absurd. Simply wasted time, and also taking into account the fact that there is a promotion "leave a positive review - get a 15% discount", I think there are enough reviews here.
Literally a colostomy bag. I do not recommend it.
The work of the staff at the reception leaves much to be desired. I do not recommend contacting Invitro and will no longer use their services. The tests are performed for more than a day, while other centers do them on the same day. They came up with some passwords and don't even report them.
I like the attitude of the staff, the process itself is more pleasant than in other centers, good speed of analysis, a wide list of analyzes that can be done. The cost is high, but the convenience also corresponds.
The staff is impolite, they respond very sharply.
Plus: 2 windows were working, but the reception was conducted only in one. In the second, the woman first wrote something and did not accept clients. Then this woman went to drink some water, then decided to help with the comments of the first one who led the reception, then they talked some more.... This is the first time I've seen this in a toll center. And if I hadn't been in the invitro before, I would have decided that everything was terrible in general.
But the network is good, they do the job well, there are no complaints about the results. Usually, the staff is always polite and ready to explain everything necessary.
However, I do not recommend this particular address.
They did an ultrasound. I really liked the staff and the attitude towards the patients, including us. With the influx of people, they manage to pay attention to everyone. Tatiana and Christina worked at the reception desk.
Also, thank you very much to the doctor of the UZD Chernaya E. V. for the sensitive attitude.
We come for tests and ultrasounds from afar and are always very satisfied.
I have applied more than once and always the service is at the highest level. Here you will take tests and get qualified advice. Special THANKS to the gynecologist. Good health and all the best!
I have been using this particular center for a long time. As for the medical staff, everything is just great. The administrators are not always friendly. But, we are all human, what can I say.
Although there is a large flow of customers, the waiting time is pleasing).
Great lab! I always come here to get tested. Everything arrives on time, without delay. Doctors are responsible, friendly and conscientious. Always clean and tidy.
I liked. The tests always come on the day of delivery. The staff is always friendly. Clean and tidy inside.The results are conveniently sent to the post office.
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Show business's response
Н
Наталья Л
Level 6 Local Expert
February 24
It's all good. I passed the tests quickly enough, they were taken carefully. Medical registrars work clearly according to the electronic queue. The results are sent by email, which is convenient. Wish: It would be nice if your personal account allowed you to order tests in advance, it would save other visitors time.
Хорошая лаборатория, часто пользуюсь их услугами. Девочки хорошо берут кровь, всегда с первого раза. На ресепшн раньше девочки были более приветливые и улыбчивые.
Сроки выполнения анализов очень быстрые. Удобно что можно получить как на email, так и в оригинале.
Удобное расположение, есть небольшие трудности со стоянкой, но в принципе, место найти можно.
Делала УЗИ. Прекрасный персонал, бережное отношение, очень довольна работой специалистов. Расценки радуют. По скорости: вчера позвонила записаться, сегодня уже прошла обследование.
Доктору Чёрной Елене Васильевне хочу сказать отдельное спасибо.👍
They did not perform the analysis and refuse to refund the money. They are looking for any excuses and complicate the refund to the maximum so that they do not return the money. Dishonest dishonest service
Персонал очень вежливый, всегда подробно отвечают на любой вопрос, помогают в выборе анализов. Огромные очереди там бывают не так часто, но достаточно быстро они проходят. Результаты анализов приходят очень быстро. Доверяю своё здоровье только лаборатории Инвитро ❤️
Записалась заранее на узи малого таза 20.10. 2022 на 9:50 пришла на приём, чуть с опозданием в 9:53, там электронная очередь, сразу сказала на ресепшене что у меня время на узи, женщина с ресепшена проигнорировала, стою жду, в фойе людей много, взяла талон что бы просто так не сидеть(тк в списке не было узи, выбрала прочие услуги) итог в 10:27 я ещё сижу в коридоре и жду очереди по талону что бы узнать когда меня все таки вызовут на узи. Итог-в 10:30 невыдерживаю и ещё раз спрашиваю, что с моим узи? время узи прошло из за того что сотрудник с ресепшена сразу не отметила что я пришла и не пригласила на узу, а просто проигнорировала. Сейчас мне придётся ждать когда у них будет окно на узи.
Сервиз отвратительный! Персонал безответственный!Зачем делать заранее запись если будешь сидеть в очереди 50 минут из за халатности работника?
День разбит, настроение и впечатление от центра испорчено.
Точно не советую инвитро на логойском тракте 25/1, к другим местам притензий нет.