Serviced opel asrtra 2021 1.5 diesel. I signed up to read the check engine error. Upon arrival, I asked to do an oil service, we went forward, thank you for that) We carried out the repair, spare parts were available, oil 0w20, the error was removed, we made a 20% discount on the first visit.
I would like to improve feedback, because I filled out a form for the service on the site, no one saw it, read it, and did not call back in 2 days, I had to call and verbally pronounce, which takes time from the client and the manager to fill out all the data. They warned on the phone that there were sanctions, there were no spare parts, the factory did not fill our warehouse, although it was easy for someone now, they would have to fill it themselves). In the form, he gave his full name, brand, wine, year, and list of works.
A normal branded car service with all the consequences in the form of high maintenance costs and unwillingness to look beyond the rules of troubleshooting. Separately, I want to note the level of service, the service master (or whatever they call themselves) - he looks like a person who is always tired of people, he has no place in working with people, the other, on the contrary, is pleasant to communicate with (I do not name names, but when contacting you, you will immediately understand who is who).