Very often, for many years, we went to this restaurant! Cozy, close to the sea, delicious food! But! this time, just before leaving, we came here, ordered, literally pointing our finger at the menu, what we want (there were 3 girls), but brought a completely different judo, 2 times more expensive and not at all what we asked for! The waitress Anastasia (with glasses) began to argue with us, then we asked the administrator, hoping that she would solve this problem! That was not the case! They refused to replace the food, left one dish, and replaced the other, but at the price of another, 2 times more expensive!the mood was very spoiled, it was not about money, but about understanding! I would like a more humane attitude, I'm not talking about the position "the customer is always right", It's a pity!
We were alone in the Pier restaurant in the morning, but the dishes were waiting as if half of the landing was there. Moreover, half of the positions we were interested in were missing.
I took an Abysta (Hominy) with smoked cheese. There was a great desire to try the national cuisine despite the excuses of the waitress. It was served without the hot sauce that should go with it, but overall I liked it despite the blandness. Instead of matches, they brought a blue one, which is not a match at all, in ground flowers. The coffee cup had spilled marks on it.
The place is considered good here, the view of the sea pleases, but I still wish the guys more growth and development, improve the service and adjust the availability of dishes on the menu 🙌🏼
The service is disgusting. A forty-minute wait for the order to be accepted, while during this time we talked with three employees who promised that now the one who will take the order will come up, a manager approaches the waiter, who does not speed up the service in any way. Serving basic dishes that do not require cooking, such as slicing cheese and wine, is just as long, although the restaurant is not even a third full. The wine is purchased directly through the bar. Through either the waiter or the manager, there was an attempt to order mussels in cream sauce
This employee said something unintelligible about the fact that they can be cooked within 20 minutes and that the one who will accept this order will be suitable for their order again. After half an hour had passed, the wine had run out and we had already left the restaurant and were walking through the hotel, this employee caught up with us and made a scandal because we did not pay for the mussels, which already turn out to be on our table.
The place is beautiful, but the service spoils everything.