SilverWave.by
182 reviews
June 17
Excellent service center! Very competent and polite specialists!Original and unique components. I ordered the original cartridge, it was installed, everything is super, everything works perfectly! Thank you so much for the service, for the speed and quality of the services provided! It's a pleasure to work with you. Definitely, I will recommend only you to everyone!
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11
September 6
I was pleasantly surprised and greatly) pleased with your service center! Beautiful, polite and pleasant specialists worked perfectly! Special thanks to the master who fixed the factory defect of the Wasserkraft Main 4107 mixer! The deadline for eliminating the defect is as stated. I wish you every success and polite customers, and fewer complaints to customers.
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7
August 21
I would like to thank the SilverWave service center for the high quality service! We needed a drain mechanism for installation, the only store in the Republic of Belarus that found a suitable one. A particularly pleasant impression was left by competent specialists who consulted as soon as possible, answered all questions, and helped to choose what was needed. We also offered the services of installation masters, 10/10 service! I recommend it from the bottom of my heart, I will definitely contact you again on occasion, thank you!
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8
July 5
Excellent service center. I needed a toilet lid. In all stores in the Republic of Belarus, the model I needed was missing, in one of the stores I was advised to contact a service center. The staff of the center contacted me very quickly, found out all the nuances. Despite the fact that the lid model I needed had already been discontinued, the center staff found a replacement, which was quickly delivered to me. The new cover fit perfectly. Thank you very much.
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10
May 20
Excellent organization. Availability of unique components. They were quickly served, competently consulted and prompted. The waiting time is minimal. There is a convenient parking nearby. I highly recommend it.
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10
July 2
Everything is great, starting from the first call and ending with the receipt of the goods. Convenient, fast, and competent. Original spare parts for expensive plumbing at reasonable prices. There is practically nowhere else to be found. Professionalism and involvement are felt even according to the drawings of the s/h on the white board.Thank you, I will contact you again
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10
September 16
Many thanks to all the specialists. They are very literate. They understand it right off the bat. We picked up an analog instantly. I couldn't find it anywhere. They are very polite and correct. The delivery is very fast. Thank you very much! Good customers to you!
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7
October 28
Many thanks to the service center and all its employees for the excellent customer service. I was pleasantly surprised by the professionalism of the center's staff. The spare parts for the mixer were selected as needed. I liked. I recommend this service center to anyone who will apply. Thank you.
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2
August 19
I EXPRESS MY GRATITUDE TO THE SERVICE CENTER, THE MIXER INSTALLATION MASTER - Valery DOLGOY! A GREAT SPECIALIST!!! THANK YOU VERY MUCH, I WILL RECOMMEND YOUR SERVICES TO EVERYONE, THERE ARE STILL MASTERS OF THEIR CRAFT!
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7
August 22
After 20 years of impeccable work, the Roca mixer shower switch began to leak. After a long and fruitless search, I contacted the Silverwave service center. Thanks to the competence of the service center employee, in order to select a suitable switch, it was enough to present a photo of the mixer and the part of the switch that needs to be replaced. The employee of the point of delivery of the goods not only promptly informed about the readiness of the order, but also professionally advised on all issues of reinstalling the replaced part, calculated for the purchase with the issuance of a receipt and warranty card. The treatment of the client is courteous and respectful. I am grateful for the services rendered.
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7
July 10
Great guys! Super professionals! Only in this organization I found a rather rare original thing available, and it is 30% more profitable than the nearest competitors who offered to wait 3 months!
The admiration and delight of working with the masters of their craft!
+I received the most valuable free advice and recommendations!
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9
June 12
I'll leave a few kind words. After contacting the store, only the most positive impressions remained! Competent staff and availability of everything you need! It's great that there is such a service in the country that takes on the lion's share of the hassle and worries! Prosperity to the company! Respect to employees!
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October 16
I purchased a spare cartridge for the hansgrohe mixer. Competent advice from specialists. Prompt response about the item, availability, and price. Convenient work schedule. About the "conditional disadvantages" - you always want a lower price...
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3
September 1
For the second time I take accessories for plumbing Cersanit, in this SC. The location is convenient, the prices are normal, they give a guarantee. They will always help you, the guys are professionals!
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6
February 17
Perhaps the only service center in Minsk (and not only) where you can find the necessary components and spare parts for exclusive and expensive plumbing! I have been using the store's services for several years and have become convinced of my professionalism and desire to help the client. The last purchase of the Demixa crane box for Carlo Frattini. When the faucet started to flow, I thought - this is probably the end) But I was lucky thanks to this store! If you do not find an item in the catalog, call, they will always help you solve the problem! Thank you for your efforts and help!
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17
July 12
Extremely high level of service and maintenance ). Competence, efficiency, convenience, assortment and adequate cost are the distinctive features of this Supplier. I sincerely wish you success.
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10
October 4
The guy who sold me a set of covers +a ROCA toilet seat is really a pro. I ordered through the website, he called back, took the dimensions from me and found out that I ordered the wrong thing! He suggested the correct article, said that it was available and sent it by post by cash on delivery. Very convenient. I am very pleased. Everything came up as native, because it is native))) Others I called didn't really understand what I was looking for, they gave me 3 months to order. In general, I recommend ordering here, because not only will they accept the order, but they will also carefully figure out if you made a mistake :)
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7
August 2
In the summer, I was forced to repair bathrooms in a residential apartment. There was neither the strength nor the desire (since the situation was force majeure) to search for equipment and installation specialists. From the experience of previous years, I remembered that summer is the hottest season.
I was pleasantly surprised that the company managed to order everything on a turnkey basis - both plumbing, delivery, and an excellent specialist who completed the installation in the shortest possible time. I am writing a review with great gratitude. If necessary, I will only contact Silverwave 👍🏻
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8
May 21
Thank you very much, I already did not expect to find an aquadrimmer for a Groe thermal mixer in Belarus, I came across your website well in a search engine, and the spare part was available and the price was good. Based on the photo, they helped determine which spare part was needed, placed an order, and fast delivery. Thanks a lot again!
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10
March 24
Thank you, I received the package. Everything is very fast. The switch for the mixer is installed. The only online store in Belarus that sells high-quality components for faucets. I will recommend you to my friends and, if necessary, I will contact you specifically. Thank you again for the efficiency, competence and approach to the client of an employee of your company.
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16
May 27
We have been looking for an original spare part for Grohe for a long time, we accidentally found this service center and the necessary spare part. The guys work quickly and professionally. Extended the life of the mixer. We will continue to use our services.
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10
July 8
Well done! I asked for urgent help, a specialist arrived on the same day, identified the problem and immediately picked up the right spare part, as I understood everything is always in stock!
10-star service!!!
"When your toilet broke down, and there is no one to help you at this hour. Call me soon - the guys will show you the highest class)"
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9
June 21
A good , specialized store selling plumbing accessories. There are very rare custom positions. A very pleasant consultant))
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10
October 4
Everything is fast, clear and professional. The cartridge was picked up from the photo, everything was explained in detail about the installation. Thank you very much, human!
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6
October 25
I would like to thank the SilverWave service center for the high quality service. All issues were resolved quickly and efficiently. Thank you very much!!!
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2
March 18
Great store! A wide range of components for imported plumbing. The guys help to find the necessary spare parts, consult if necessary. Thank you for the quality service.
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13
February 21
The only service center in Minsk where you can find components for expensive brands and not only, consultation via social networks is indispensable, specialists quickly and accurately select a detail from a photo there have never been any mistakes, they will always offer an alternative if there is no necessary detail. The possibility of both self-pickup and sending by mail, everything is always accurate and on time.
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16
July 16
The operational work of the guys, everything is available on the site. We checked, compared the photos and postponed, gave a guarantee. There is a large free parking near the building + parking for charging electric cars, very convenient.
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8
March 18
I would like to share my experience of contacting a shower repair service company. Recently, I had problems with the shower stall, and I contacted this company.
From the very beginning, I liked that the company's employees were very attentive to my problems and offered various solutions. They came to my house at a convenient time for me and performed a complete diagnosis of the shower stall.
After discussing all possible repair options, we decided on the most optimal solution for me. The work was done quickly and efficiently, which pleasantly surprised me.
I would especially like to note the professionalism and competence of the masters. They not only carried out repairs, but also gave me useful tips on the care of the shower and its operation.
An important point is the guarantee for the work performed. I am sure that if any problems arise, the company will promptly fix them.
In general, I am very pleased with the work of this service company and recommend it to anyone who has encountered problems with the shower cabin.
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13
July 4
A wide range of equipment, competent consultations and product selection. I am contacting you for the second time and the necessary part is always available. Five points.
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9
August 3
I applied for the first time to purchase a grohe cartridge. Since the store was closing, the employee kindly agreed to wait for me for 15 minutes. I received high-quality advice , bought what I needed . I recommend it, and thank Valery personally for his advice and help!!!
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7
June 17
I bought a Hansgrohe diverter. We consulted by phone to select the right model and sent it by mail on the same day. The next day I received it by European Mail and installed it. Everything came up and the mixer was restored. Thanks!
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8
March 14
Many thanks to the service center and all the service staff for their sensitive and attentive attitude to customers.The cartridge broke down in the mixer, wrote to the service center, quickly got in touch, found out the problem, found a new cartridge, sent it by mail and even the master came and replaced it. I am very glad that there is such a service center that quickly solves issues.
I RECOMMEND IT TO EVERYONE!!! WELL DONE!!! 😉
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13
July 15
I was lucky enough to stumble upon the website of the service center. It was necessary to replace the fittings in the roca drain barrel, which is 20 years old. They identified the part I needed from the photo, told me how to replace it at the pickup, and sent me a video instruction on how to replace it. Bottom line: I replaced the fittings myself in a matter of minutes! Many thanks to the staff for the selection and consultation!
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6
February 14
Very helpful. Even at the stage of communication in Viber, we were pleasantly surprised by the approach. They spoke patiently, tactfully and clearly. They identified the reason for my treatment in more detail than I could explain and picked up a detail for my Grohe plumbing.
There is only no delivery. There is an office in Malinovka. When issuing the order, the specialist brought to my attention all additional information, guarantees, and the method of replacement. We provided the numbers of the masters in case of difficulties. My thanks to you!
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June 21
The center is very good. There is a lot to repair. We picked up the necessary spare part very quickly. I definitely recommend it!
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9
September 16
Many thanks to the SilverWave staff for their help in choosing a product- a drain mechanism for installation! The package arrived quickly. Unfortunately, I did not ask the name of the specialist who worked with me, you are a wonderful person and a great professional!
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7
October 4
I asked for help in finding the cables of the drain mechanism, we quickly picked up what we needed..We placed an order, took it away the next day, installed it, the size of the cable came up, everything is fine at work!I am very grateful for the speed and clarity! Customer orientation at the highest level!)
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6
August 19
Excellent work, we contacted very quickly, left two types of ORAS switches for the shower (I have had a mixer since the last century), helped me choose. Everything worked out perfectly. Thank you.
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7
March 13
I have known SilverWave company for a long time. It's nice to see how they've grown into a friendly team. I consider their work a good example to follow. It is immediately clear that the SilverWave staff are experts in their field. I appreciate your high-quality and fast service. I am sure that your success will continue to grow. I will continue to work with you!
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13
June 8
Excellent and high-quality service! You are the only ones who found a spare part for my plumbing! They also recommended the masters, thank you very much!
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8
October 8
Excellent service.
I bought a hansgrohe cartridge here. They gave very necessary installation tips. A very good price for the original with a guarantee and a receipt. Recommend.
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4
April 4
Excellent service center. Nowadays, when it is difficult to purchase imported accessories for plumbing, and especially for plumbing from previous years, the center picked up the necessary spare part, did not have to order and wait a long time. I will continue to contact you and recommend it to others.
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June 5
Thank you so much for your help in choosing shower rollers.Everything was at the highest level, and the most important thing is that everything is available and the prices correspond to the stated
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8
August 22
I recommend the service center. Only here I found a suitable installation, besides at an affordable price. The employee consulted and picked up the order on his own
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7
July 23
Excellent service, original accessories for Finnish plumbing brands.I couldn't find a better service in Minsk.Thanks
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7
August 2
Clear, well-coordinated work.
I ordered drain fittings with very long delivery times. Upon arrival of the order at the warehouse, they contacted me, threw all the coordinates.
I didn't run after anyone, I didn't ask anyone.
Everything is fine 👌
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6
October 3
I ordered Siamp Brio 573 fittings, after installation the fittings began to leak. I wrote to the store about the leak, the next day they sent a new membrane to the valve for free, after installation the leak disappeared.
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6
May 3
Thank you very much. I received the order. This is the only center where I managed to find the necessary microlift for the lid to my plumbing. Thank you for your high-quality and prompt work. I recommend everyone to contact this particular service center.
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July 2
The order was delivered on time, the manager called beforehand, clarified the nuances of the order, reassured that if it still did not fit, it would be possible to return and re-order the desired model of the part. The detail came up, we were very satisfied
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