Oh, I'm thrilled! Such a polite staff!!! Such a service!!!! And the app is convenient. You can order room service through it (for those who do not speak spoken English very well). A wonderful hotel!!! I want to come back! And yet once again about the staff - just the kindest people!!!!! Absolutely everything! From reception to cleaning! The location is gorgeous, the apartment with a view of the Bosphorus is just a fairy tale. Two photos at sunset are just the view from the room on the 8th floor. The breakfasts are good, a large selection and delicious. The fish and seafood restaurant is great! In addition to the howl, it is convenient to get to the Dolmabahce Palace (it can be seen from the hotel), as well as to the pier (I do not remember the name) and the maritime museum. 10-15 minutes on foot. There are many restaurants and cafes nearby. There is a small park both nearby and on site.
Swiss Gurme was not reached.
I was at this hotel with my daughters from April 17-20. At the reception she said that her daughter's birthday was on April 20th and what a surprise could be made for her. The Russian-speaking girl said: don't worry, we will make a surprise for her. The child has been waiting for this day. Nothing in the morning , we went to breakfast and thought maybe there would be a cake , but also nothing . We returned to the room and again no congratulations . At 12 o'clock we were checking out and I went to the reception to find out about the promised surprise for the child on his birthday. I was connected to Roman and I explained the situation to him, to which he replied: OK.good. And that 's it. We sat in the lobby for another 30 minutes and waited for a taxi and no one came up to us. The child left upset. "Thank you" to the hotel for ruining the holiday.
A lovely big hotel with a decent load of guests. I came to breakfast a little later so as not to walk in the crowd)
Breakfasts overlooking the Bosphorus when the hall is almost empty are wonderful!!!
The hotel has a party roof with decent music. Go away!
Excellent room service and concierge.
Of the cons) I was telling everyone around the staff that it was my friend's birthday... and everyone was missing this important piece of our stay…